Questions Before Placing My Order

  • Forms of payment we accept!

    QUESTION: What are the forms of acceptable payment? ANSWER: You can use any of the following forms of payment during check out on our website. • Visa • Mastercard • Amercian Express • Discover • Apple Pay • Google Pay • PayPal • ShopPay **We do not accept, EBT/Food Stamps or mailed in checks as...

  • All Discounts and Sale Information

    QUESTION: Does Jerky.com offer any additional sales or discounts. As a small business, we try to do everything possible to help make your shopping experience a good one. ANSWER: If this is your first order, we recommend starting by taking our Jerky Quiz. Once you have completed the quiz, you wil...

  • I don't feel comfortable placing an order online

    QUESTION: Is my personal information safe when shopping on www.jerky.com ANSWER: YES! At Jerky.com we use the latest in security technology to ensure that your personal information is protected , please see our Privacy Policy for more detailed information. If you still have concerns about placi...

  • Top-Sellers/ Gift Guide!

    QUESTION: What are the best gift options at jerky.com? ANSWER: Jerky makes an ideal gift for any occasion, and at Jerky.com, we offer an exceptional selection of options, including thoughtfully curated gift sets. Whether you're shopping for a loved one, a friend, or a colleague, our gift boxes a...

  • How to create a custom gift bag or box

    QUESTION: Can I create a custom gift box/bag? ANSWER: Yes! Designing a personalized gift box or bag is a thoughtful way to create the perfect snack combination for someone special. If you're looking to fully customize a gift box or bag, we’ve got you covered. Simply follow the link below to choo...

  • Can I get a Gift Card

    QUESTION: Can I get a gift card from Jerky.com? ANSWER: Although we don't offer a way to purchase a gift card online, you can call us, and we’ll create a custom gift card code for you! This code can be used online for any of our jerky, products, or snacks. We can set it up for any amount you cho...

  • Do we ship to military addresses?

    QUESTION: Can I ship my order to a military address? ANSWER: Yes, we can ship to a military address and we love helping with getting some snacks and treats sent to your loved ones fighting for our country. All of the products on Jerky.com are APO/FPO friendly, so rest assured that what you order...

  • Standard Transit Times & Shipping Costs

    QUESTION: What are the standard transit times and shipping costs for my order? ANSWER: The following shipping rates and times have been established by your chosen carrier and are for shipments INSIDE the United Sates. ( All rates will vary based upon items in the cart). • Economy 7 to10 business...

  • What carrier do we use to ship?

    QUESTION: What carrier does Jerky.com ship with. ANSWER: We ship using USPS and UPS!

  • When will my order ship?

    QUESTION: When will my package ship once I have placed my order? ANSWER: Jerky.com ships orders Monday through Friday from 8:00 am to 9:00 pm. We do not ship on weekends or holidays. If your order is placed after 9:00 a.m. CST, including express shipments: Monday - scheduled to ship on or before...

  • Can I ship my package internationally?

    QUESTION: Does Jerky.com ship Internationally? ANSWER: Not only do we ship to all 50 states and military addresses, but we also ship to the United States Protectorates (Puerto Rico, Guam, and the U.S. Virgin Islands), and the UK. These options are available during the checkout process. ***Plea...

  • Does Jerky.com sell other brands?

    QUESTION: Can I buy other brands of snacks from Jerky.com? ANSWER: Great question! At this time, we are only selling our exclusive Jerky.com brand. 😃 We are always looking for new ways to grow and expand. If you have another brand in mind or you are interested in us looking at your products let...