QUESTION: I didn't get my order confirmation.
ANSWER: Once your order has been completed through the cart, you will automatically be sent an "order confirmation" e-mail. Please check to make sure that your e-mail address is correct prior to submitting your order. If you did not receive an email you may need to check your "spam" folder as occasionally the email will be filtered by your email client. This e-mail is your receipt - so don't delete it! If you do not receive an order confirmation, your order may not have successfully processed.
Please contact us via chat, email us at talktous@jerky.com or give us a call at (877) 975-3759 with any of the information you have below so we can look into this:
• First & last name on the orderEmail address used to place the order.
• Order number.
The information above helps us to quickly check for your order and make sure there were no issues while processing. Thanks for choosing Jerky.com for all of your jerky and snack needs. We appreciate your business!